Before You Start

Required Items

Viaesys GPS unit
SIM card (included)
Wiring harness
InstallTrack mobile app
Basic installation tools
3-amp inline fuse (recommended)
Mobile device (iOS or Android)

Step 1 — Install InstallTrack App

All Viaesys GPS installations require the InstallTrack app.

Download InstallTrack from:
- Apple App Store
- Google Play Store
Allow required permissions
Log in using the credentials provided

⚠️ Installers working for multiple customers need separate logins per client account.

The app is used to:

Claim the device to the correct customer account
Upload installation photos
Run diagnostics
Verify GPS and cellular connectivity

Step 2 — Insert SIM Card

Locate the SIM card slot on the GPS unit.
Insert the SIM card according to the orientation marking.
Secure the SIM holder.

Step 3 — Start Installation in App

Open InstallTrack
Tap New Install
Select:
```
Dashcam / GPS
```

Step 4 — Scan Device Information

You must scan both:

IMEI Number

Scan barcode on device
Verify number matches label

SIM Card Number

Scan SIM card barcode
Confirm number is correct

This step associates the device with the correct account.

Step 5 — Wiring Connections

Most installations use Ignition + Power + Ground.

Wire Colors

Black → Ground
Orange → Ignition
Red → Power (Battery)

Standard Installation (Recommended)

Orange → Ignition
Red → Constant Power
Black → Ground

This allows:

Tracking when vehicle is off (park mode)
Lower ping rate when parked
Normal operation when ignition is on

Ignition Only Installation (No Tracking When Off)

If you do NOT want tracking when ignition is off:

Orange → Ignition
Red → Ignition
Black → Ground

Power Only Installation (No Ignition Available)

If ignition connection is unavailable:

Orange → Power
Red → Power
Black → Ground

⚠️ Important:

Notify Viaesys support so ignition detection can be configured via motion sensing.

Fuse Recommendation

Although the device has an internal fuse:

Install a 3-amp inline fuse on power and ignition lines for safety.

Step 6 — Enter Installation Details in App

The app will ask:

Power type (Ignition + Power or Power Only)
Vehicle name (example: Truck 2)
Master shutoff present (Yes/No)

The vehicle name helps identify the unit later in the portal.

Step 7 — Mount the GPS Unit

Placement Guidelines

The unit must:

Have clear sky view
Be mounted right side up
Be protected from water and heat
Be secured firmly with adhesive or mount

Acceptable Locations

Under dashboard (plastic panels)
Inside cab
Under hood (away from engine heat)

Not Recommended

Directly near engine
Fully enclosed metal areas
Upside down installation

The unit is not waterproof.

Step 8 — Upload Installation Photos

InstallTrack requires:

Photo of power wiring connections
Photo showing unit placement
Photo of vehicle

These photos provide installation verification and support diagnostics.

Step 9 — Power the Device

After wiring:

Connect power
Confirm indicator lights turn on
Leave device powered for 15–20 minutes

This allows the device to:

Connect to cellular network
Acquire GPS signal
Upload configuration to servers

You can perform this step before final mounting if desired.

Step 10 — Submit Installation

Complete all required fields
Add optional notes if needed
Tap Submit

Step 11 — Verify Installation Status

After submission:

Open Install Section in the app
Refresh the installation record

You should see:

✅ Cellular Check — Pass
✅ GPS Check — Pass

If GPS fails indoors, move the vehicle outside and refresh again.

What a Successful Installation Looks Like

Both indicators should show Pass:

Cellular Connectivity
GPS Fix

You can tap the installation record to review details.

Final Installation Steps

Once tests pass:

Secure wiring with zip ties
Mount unit permanently
Close panels and covers
Confirm placement orientation

Important Best Practices

✔ Test device in final mounting location
✔ Allow 15–20 minutes for first connection
✔ Verify GPS outdoors if needed
✔ Always confirm status in InstallTrack

Troubleshooting

No Cellular Connection

Check:

SIM card inserted correctly
Power wiring
Signal coverage

No GPS Fix