This guide includes:

Accessing the portal (0:00)
Claiming Devices (0:42)
Creating Vehicles (4:58)
Attaching a Device to a Vehicle (5:36)
Creating Sites and Geofences (6:35)
Creating Users (9:46)
Dashcam core functionality (12:06)
Live View overview (14:43)
Some basic Reports (29:22)

1. Accessing the Portal and Apps

Portal

All configuration and setup is completed through:

portal.viaesys.io

From the portal you can:

Claim devices
Create vehicles
Set up sites and geofences
Manage users
View live tracking
Run reports

Mobile Apps

Two apps are commonly used:

Viaesys AllTrack

Management app
Similar to the portal but primarily view-only
Used for live monitoring and checking activity on mobile

Viaesys InstallTrack

Installation app
Used to install and validate dashcam devices
Recommended when installing multiple units

2. Claiming a Dashcam Device

There are two ways to add a device to your account.

Option 1 — Claim from the Portal (Quick Method)

Log into the portal
Click Claim Device
Select Dashcam
Enter the last 6 digits of the IMEI number (printed on the dashcam)
Click Lookup
Click Claim

The device will now appear in your account.

Option 2 — Install Using InstallTrack (Recommended)

InstallTrack allows you to:

Scan the IMEI barcode
Document installation photos
Run automatic device tests
Automatically claim the device into your account

Information required during install

IMEI number (scan barcode)
SIM card (optional but recommended)
Power source
Vehicle asset name
Master shut-off indicator
Installation photos:
- Power wiring
- GPS location
- Mounted camera
- Button location
- Vehicle overview

After submission, InstallTrack automatically checks:

Cellular connection
GPS signal
Camera
SD card

If the installer is interrupted, progress is saved and can be completed later.

3. Creating Vehicles

A device must be attached to a vehicle to function correctly.

To create a vehicle:

Go to Vehicles
Click Add
Enter a Vehicle Name
Click Save

Naming examples:

Unit number
Year / Make / Model
VIN
Equipment name

4. Attaching a Device to a Vehicle

There are two methods:

Recommended Method — From Vehicle Screen

Open the vehicle
Select Attach Tracking Device
Choose the device
Click Attach

Alternative Method — From Device List

Open the device
Use Select Vehicle
Save

5. Creating Sites and Geofences

Sites are critical because:

Visits are created when vehicles enter geofences
Dashcam photos are linked to sites
Reports depend on geofence data

Required Site Information

Site Name
Address (street + city minimum)
Geofence

Drawing the Geofence

Use the map search to locate the site
Switch to Satellite view
Click around the serviceable area
Close the shape to complete the geofence

Best Practice

Be generous with boundaries:

GPS accuracy is measured in meters
Vehicles may not follow exact curb lines
Avoid overlapping geofences between adjacent sites

6. Site Voice Messages (Optional Feature)

Under the Dashcam section of a site you can configure:

Message In — played when entering a site
Message Out — played when exiting a site

Common uses:

Confirm correct property
Provide instructions
Safety reminders

Tip: Usually only configure one message to avoid repetition.

Once a site is created and has an active associated geofence, anytime a vehicle enters that site a site visit is created automatically.

7. Creating Users

To add users:

Go to Users
Click Add
Enter:
- Name
- Email (does not need to be real)
- Password (minimum 8 characters)
- Role

Roles are customized by Viaesys.

Common roles:

Admin (portal + app)
AllTrack only (mobile view only)

8. Dashcam Core Functionality

Dashcams perform several automatic functions.

Automatic Photos

Photos are taken based on:

Forward-Facing Camera

Immediately upon entering a geofence
Every 3–4 minutes while moving inside a site
Based on distance when driving on roads

Interior Camera

When ignition turns on and vehicle begins moving
Used to identify driver occupancy

Manual Photo Button

Press once:

Takes a photo
Announces “Taking picture”

Press and hold:

Records an audio note (up to 30 seconds)
Transcribed automatically
Linked to the site visit if inside a geofence

Audio is only recorded when the button is pressed.

Video Recording

Dashcams record video continuously to the SD card.

Video can be accessed by:

Removing SD card
Connecting via phone when near the device

9. Live View Overview

Live View shows:

Vehicle locations
Breadcrumb trails
Site visits
Photos
Status indicators

Breadcrumb Colors

Green — Breadcrumb trail (moving)
Blue— speed changes

Clicking a Vehicle or Trail Shows

Latest photo
Interior photo
Speed and location
Status

Status Indicators

Common icons include:

Orange - Idling

Blue - Entering or Exiting a geofence

Purple - Ignition On

Green - Moving

Black - Parked

SD Card Warning

Missing or corrupted SD card
May require formatting

GPS Disconnected

Antenna unplugged or damaged

Poor GPS Accuracy

Antenna placement issue
Obstructed signal

10. Image Gallery Report (23:52)

The Image Gallery allows you to:

Filter by date range
Filter by vehicle
Filter by site
View photos chronologically
Export images to PDF

This is the preferred method for reviewing photos.

11. Audio Gallery

Audio Gallery displays:

Driver voice notes
Transcriptions
Site association (if inside geofence)

12. Access Groups (Permissions Control)

Access Groups allow you to limit what users can see.

You can restrict:

Vehicles
Sites
Equipment
Users

Example uses:

Supervisors see only their fleet
Hide executive vehicles
Limit access by region

Access Groups override standard permissions when assigned.

13. Key Reports

Site Vehicle Activity Report (Most Important)

Shows:

Visits per site
Time in / time out
Duration
Photos
Vehicle details

You can print individual visits to PDF for:

Clients
Insurance
Documentation

Vehicle Activity & Speeding Report